If your Mac is not working, come in and visit one of our technicians and we can advise you on how to repair your Mac.
Check in your Mac.
If the Apple product is in warranty, our staff will go ahead and order all the parts and process the repair. If the Apple product is out of warranty we will reach out to you within 48 hours to give you a full diagnosis of your Mac and further discuss the cost of the repair.
Upon your approval, we begin the repair process.
IN-WARRANTY: We honor all Apple® warranties, and offer a 48-hour turnaround time for diagnosis.
OUT OF WARRANTY:
- Diagnostic fee – $90*
* Diagnostic fee can be applied toward the cost of repair or toward a new computer/iPad
- Estimated Time: 48 hours **
** Some services may be done on the same day such as battery upgrade, hard drive upgrade, Ram upgrade and an OS re-install as long as they are checked-in two hours before we close. For store hours click here
Do you have way too much data on your Apple device? We can help you transfer or back up your data to an external hard-drive form your laptop or iMac. Our popular external hard drives are 500 gigabytes and 1 terabyte. You can purchase this at our store. We also help you transfer data to your new Apple device.
- Service Fee: $99
- Estimated Time: 48 hours
Battery drain does not happen often, but when it does it has the ability to leave you high and dry with a dead device. We are here to identify, diagnose and solve the problem, quickly and efficiently.
Service Fee*: $149 or $159. Price based on model and year of Macbook
Estimated Time: 3 hours same day service (when battery parts are in stock) or 48 hours
*Service fee includes the battery, installation, and diagnosis.
We understand how frustrating it is to lose all your important data. We are here to help you retrieve any important data such as your documents, pictures, music, videos and much more.
Attempt Fee: $90
There are several methods to recover the data. With this attempt fee, we will try all the methods that we know to recover the data. When we recover the data, this attempt fee is applied the final price of the service fee.
- Service Fee: $199 + Cost of storage medium (Flash Drive or Hard Drive) or provided by the customer.
- Estimated Time: 48 hours
- Service Fee: $399 + Cost of storage medium (Flash Drive or Hard Drive) or provided by the customer.
- Estimated Time: 5-7 days
Clean Room (Requires special equipment and we send it out to a third party)
- Service Fee: $999* + Cost of storage medium (Flash Drive or Hard Drive) or provided by the customer.
- Estimated Time: 2-4 weeks
*For Clean Room service we require a $200 refundable deposit.
Erase and Re-install your operating system that is suitable for your computer
- Service fee: $49
- Estimated time: 3 hours (not including data migration)
There are various symptoms that can cause a computer to perform slowly and in most cases, a thorough Tune-Up is the best solution. Tune-Ups include checking for any software corruption or conflicts, deep level OS checks, cleaning the computer of temporary system files, scanning, and removal of malware from the computer, checking all software update, verify a good back up, and finally a deep level hardware evaluation.
Great candidates for Tune-Up:
- Slow computer performance
- Long startup or shutdown times
- Excessive pop-ups
- “Infected” Mac warnings
Tune up: $99
Estimated time: 48 hours
Prices vary based on model and year. Email us your serial number at firstname.lastname@example.org or come to visit us for questions about Hard Drive upgrade.
Prices vary based on model and year. Email us your serial number at email@example.com or come to visit us for questions about RAM upgrade.