MacBook Pro & Flexgate Issue

How We Fixed a MacBook Pro with Flexgate Issue

At iStore STM, we understand the frustration and inconvenience caused by display issues on MacBook Pro models. One common problem MacBook Pro users encounter is the Flexgate issue, which affects certain models and causes backlight-related problems. In this article, we will explain what Flexgate is, its symptoms and causes, and how we, as trusted MacBook Pro repair specialists, have successfully fixed this issue for our customers.

Table of Contents

  1. Understanding the Flexgate Issue
    • What is Flexgate?
    • Symptoms of Flexgate
    • Causes of Flexgate
  2. MacBook Models Affected by Flexgate
  3. Apple’s Repair Program for Flexgate
  4. iStore STM: Your Trusted MacBook Pro Repair Specialists
  5. Our Approach to Fixing Flexgate Issues
    • Component-Level Repair
    • Extending the Flex Cable
    • Ensuring Long-Term Solution
  6. Case Study: Fixing a MacBook Pro with Flexgate
  7. Why Choose iStore STM for MacBook Repairs in Midtown New York and Englewood?
    • Expertise and Experience
    • Quality Service and Parts
    • Convenient Location and Mail-In Service
  8. Contact iStore STM for MacBook Pro Repairs in Midtown New York and Englewood

1. Understanding the Flexgate Issue

What is Flexgate?

Flexgate is a term used to describe a display problem caused by a faulty flex cable in certain MacBook Pro models. The flex cable, responsible for connecting the display to the logic board, can develop cracks over time due to repeated opening and closing of the laptop lid. This leads to backlight issues and other display-related problems.

Symptoms of Flexgate

The symptoms of Flexgate can vary but commonly include a dark screen, screen blackout when opening the lid beyond a certain angle, glitching display, and uneven backlighting. These issues can be frustrating and affect the usability of your MacBook Pro.

Causes of Flexgate

The main cause of Flexgate is a design flaw in certain MacBook Pro models, particularly those manufactured between 2016 and 2017. These models use thin and weak display flex cables susceptible to cracking over time. The flex cables are pulled tight whenever the laptop lid is opened and closed, leading to cracks and subsequent display issues.

2. MacBook Models Affected by Flexgate

The MacBook Pro models primarily affected by the Flexgate issue are the 2016 and 2017 models, including the 13-inch and 15-inch Touch Bar models (A1706 and A1707) and the 13-inch non-Touch Bar model (A1708). However, some 2018 and 2019 models have also experienced Flexgate issues.

3. Apple’s Repair Program for Flexgate

Apple has recognized the Flexgate issue and implemented a repair program for eligible MacBook Pro models. This program covers the replacement of the entire display assembly, including the faulty flex cable, free of charge. However, this program has expiration dates, and not all MacBook Pro models are included.

4. iStore STM: Your Trusted MacBook Pro Repair Specialists

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At iStore STM, we have established ourselves as trusted MacBook Pro repair specialists, providing high-quality repair services to Midtown and Englewood customers. Our team of experienced technicians is well-versed in addressing various MacBook Pro issues, including the Flexgate problem.

5. Our Approach to Fixing Flexgate Issues

  • Component-Level Repair: Unlike many repair shops that opt to replace the entire display assembly, we take a component-level repair approach for Flexgate issues. This means we focus on fixing the specific component causing the problem rather than replacing the entire display.
  • Extending the Flex Cable: During the repair process, our skilled technicians extend the short flex cable by a few millimeters, ensuring a secure and reliable connection. This extension prevents future cracking and resolves the backlight and display issues associated with Flexgate.
  • Ensuring Long-Term Solution: Our goal is to provide a long-term solution to the Flexgate problem. By addressing the root cause and extending the flex cable, we ensure that the issue does not reoccur, saving our customers time and money.

6. Case Study: Fixing a MacBook Pro with Flexgate

Let’s look at a case study of how we successfully fixed a MacBook Pro with the Flexgate issue. A customer approached us with a 2017 MacBook Pro that exhibited a completely dark screen when opened beyond a certain angle. After a thorough diagnosis, we identified the Flexgate issue as the cause of the problem. Our technicians performed the necessary repairs, extending the flex cable and restoring the backlight functionality. The customer was delighted with the results and appreciated our expertise in resolving the Flexgate problem.

7. Why Choose iStore STM for MacBook Repairs in Midtown New York and Englewood?

Expertise and Experience

At iStore STM, we have extensive experience in repairing MacBook Pro models, including addressing the Flexgate issue. Our technicians are highly skilled and knowledgeable, ensuring that your MacBook Pro is in capable hands.At iStore STM, we have extensive experience in repairing MacBook Pro models, including addressing the Flexgate issue. Our technicians are highly skilled and knowledgeable, ensuring that your MacBook Pro is in capable hands.We pride ourselves on providing top-quality service and using genuine Apple parts for all repairs. Our commitment to excellence ensures that your MacBook Pro is repaired to the highest standards, restoring its functionality and performance.

Convenient Location and Mail-In Service

Located in Midtown, New York and Englewood, New Jersey, our repair centers are easily accessible to local customers. Additionally, we offer a convenient mail-in service, allowing MacBook Pro users from anywhere to benefit from our expertise in fixing Flexgate issues.If you are experiencing the Flexgate issue with your MacBook Pro’s display, iStore STM is here to help. Our expert technicians can diagnose and fix the Flexgate problem, ensuring your MacBook Pro’s display functions flawlessly. Contact us today to schedule a repair and experience the quality service that has made us the go-to choice for MacBook repairs in Midtown, New York, and Englewood.

8. Contact iStore STM for MacBook Pro Repairs in New York and New Jersey

Contact us today to get your MacBook Pro’s Flexgate issue fixed by the trusted experts at iStore STM. Whether you’re located in New York City or Englewood, our team is ready to provide the reliable repair service you need. Don’t let Flexgate issues hinder your MacBook Pro’s performance – trust iStore STM for all your MacBook repair needs.